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Studio Manager

Company Overview

Color Me Mine offers painting on ceramics for all ages in a fun family atmosphere. Customers choose from hundreds of ceramic shapes and dozens of colors to paint with! Our talented staff will help customers create their very own ceramic masterpiece. Color Me Mine creates an experience for the customer...one that let's the customer be creative without having to worry about finalizing their piece (firing) or cleaning up the mess!

ROCKLIN STORE TO OPEN OCTOBER/NOVEMBER

Job Summary

The Studio Manager (SM) is responsible for leading their store in creating the best first and lasting experience for every customer to ensure long-term brand loyalty. Consistently instills in the team an expectation for delighting all of our customers.

Responsibilities and Duties

  • Create a retail store environment to ensure unsurpassed customer service, this includes but not limited to: clean, visually appealing retail store, complying with company guidelines and to ensure the store is in legal compliance.  Turning tables to eliminate customer wait time is imperative!
  • Achieve sales and other store financial goals. Must analyze and understand financial goals, reports and track both individual and store results and make recommendations for improvement.
  • Interview, hire, and train sales staff according to Company guidelines.  Training approach to improve sales metrics with efficiency and consistency, improve learning, increase retention in our stores, and enhance a new staff on-boarding experience.
  • Coordinate sales promotions with Marketing Specialist and merchandise displays with Inventory Specialist
  • Proficient in knowledge and execution of store operations: paint techniques; performance of all register transactions; and equipment maintenance
  • Plan and prepare work schedules; managing to required payroll hours; and work single coverage in the store
  • Accountable to balance cash daily, create nightly bank deposits and ensure Studio Associates are in compliance
  • Manage sensitive matters and maintains a high degree of confidentiality effectively

Qualifications and Skills

Previous retail and/or restaurant management experience a plus.  

  • Establishing clear directions; clear communicator; brings out the best in people
  • Addresses performance opportunity of direct reports firmly and in a timely manner; uses good judgment when difficult decisions are necessary
  • Excellent judge of talent; hires, develops and promotes a highly qualified diverse workforce; is not afraid of selecting the most qualified people.
  • Driven for results; can be counted on to exceed goals successfully; is constantly and consistently one of the top performers
  • Able to effectively cope with change; can shift gears comfortably; effectively implements change without frustration or complete picture
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